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What carrier does Amazon use for shipping ?

Amazon uses multiple carriers to ship its products across USA. Amazon shipping providers depends on various factors like location, size and delivery time frame. It all depends on the shipping speed promised, location of Amazon fulfillment center and the shipping method for your items like Amazon Prime Shipping , Standard Shipping, One-Day Shipping or Two-Day Shipping.

You can expect to receive Amazon packages from the major shipping companies like

  • UPS
  • FedEx
  • USPS (U.S. Postal Service)
  • Amazon Logistics ( Items shipped by Amazon Logistics will show as shipped by AMZL_US/AMZL US and TBA).
  • Parcel Pool – standard deliveries to Alaska and Hawaii
  • OnTrac – same-day deliveries to Seattle.

Sometime you might receive items from different providers. For example, if you had 3 items in your, you could receive one by FedEx and one by UPS and one by USPS.

Apart from the UPS, FedEx , USPS and Amazon Logistics, you could receive your package by other regional carriers. Amazon will use regional carriers like OnTrac in California and Lasership on the east cost areas. Sometimes national carriers use regional carriers to deliver your package. Here is the list of Shipping Carrier used by Amazon and their contacts

Shipping careers Contact Information
Amazon Logistics (AMZL_US) 1 (888) 280-4331
UPS Phone: 1-800-742-5877
FedEx Phone: 1-800-463-3339
U.S. Postal Service Phone: 1-800-222-1811
DHL Express Phone: 1-800-225-5345
Parcel Pool Phone: 1-877-727-2354
OnTrac Phone: 1-800-334-5000
Home Direct Phone: 1-877-819-5771
i-parcel Phone: 1-888-472-7235
Landmark Global Phone: 1-519-737-9101
LaserShip Phone: 1-804-414-2590
Menlo Worldwide/UPS Supply Chain Solutions Phone: 1-800-443-6379
MSI Phone: 1-519-737-9101
CEVA Logistics Phone: 1-800-592-7489 (6 a.m. to 5 p.m. PT)
DB Schenker Phone: 1-877-280-4573
Pilot Phone: 1-877-549-0160
A-1 International Inc. Phone: 1-800-821-3641, Option 2
APEX/ECMS EXPRESS Phone: 1-855-266-9299
ABF Freight System Inc. Phone: 1-877-609-5681
Prestige Phone: 1-877-778-0942
XPO Logistics Phone: 1-844-285-5279
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