Business process outsourcing industry (BPO) is often divided into two categories: back office outsourcing, which includes internal business functions such as billing or purchasing, and front office outsourcing, which includes customer-related services such as marketing or tech support.
The business process outsourcing industry in India refers to the Services Outsourcing Industry in India, catering mainly to Western operations of MNCs (Multinational Corporations).
Wipro Eco Energy, arm of global IT services company Wipro Limited, is to provide consultancy services related to renewable energy and other eco-friendly activities by this year end.
Indian outsourcing companies top the list of companies who utilizes the H-1B visa program to bring foreign workers to the U.S.
Data released by the U.S. Citizenship & Immigration Services show that offshore outsourcing firms, from India, dominate the list of companies awarded H-1B visas in 2007. Indian companies accounted for nearly 80% of the visa petitions approved in 2007.
Wipro, a global provider of IT solutions and services, announced the launch of its global service management centre (GSMC) at Cyberjaya, in Malaysia to cater to the infrastructure and application management service requirements of customers across the ASEAN region.
Some of the main services rendered from this center would be
Wipro Infotech — India, Middle East & Asia Pacific IT business unit of Wipro– announced that it has won a $50 million 5 year outsourcing contract from Pantaloon Retail.
Wipro Infotech would be responsible for rolling out and managing IT operations across all Pantaloon outlets. The company will deliver infrastructure management and application support services, managed security services and data centre hosting, operations & management services.