Eliminate unsolicited telemarketing phone calls and SMS

in Economy & Policy

donotcall.gifFrustrated with unsolicited telemarketing SMS messages and phone calls? Don’t worry ,you have the option to eliminate it by registering with National Do Not Call Registry . NDNC will be available from Sep 2007.

The National Do Not Call Registry (NDNC) gives you a choice about whether to receive telemarketing calls is being set up by Communications and IT Ministry of India.  Most telemarketers should not call your number once it has been on the registry for 45 days. If they do, you can file a complaint with your Telecom service provider. You can register your home or mobile phone for free with your Telecom service provider. Your registration will be effective for 10 years

How it works:

Telephone subscriber (Landline or mobile) who does not wish to receive UCC, can register their telephone number with their telecom service provider for inclusion in the NDNC. Telecom Service Provider will upload the telephone number to the NDNC within 45 days of receipt. The Telemarketer will have to verify their calling telephone numbers list with the NDNC registry before making a call. An amount of Rs 500/- per call/message has been prescribed to discourage telemarketers who make calls to numbers registered in Do Not Call list. The defaulter telemarketer will face disconnection of telecom service.

How to Request to exclude your number
Any Mobile or landline subscriber who does not wish to receive telemarketing calls, can request their telephone number be included in the NDNC Registry. Such request are sent through their telecom service providers which will be stored in National Do Not Call Registry. Subscribers can make a Do Not Call requests via Letter, phone, SMS or on-line.

How to File a Complaint
Subscriber may make complaints if he receives Unsolicited Commercial Communication (UCC) even after 45 days of successful inclusion of the number with National Do Not Call (NDNC) Registry, by complaining with subscribers Telecom service provider.

For any Complaints or Queries Please send a mail to
helpline@ndncregistry.gov.in

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